Cancellation Policy
Effective Date: 29-05-2026
At HOISCI Organic Pvt. Ltd., we strive to provide a smooth and transparent shopping experience. This Cancellation Policy outlines the terms under which orders can be canceled.
1. Order Cancellation
- Orders can be canceled within 12 hours of placing the order or before the order is shipped, whichever is earlier.
- Once the order has been shipped, it cannot be canceled.
2. How to Cancel an Order
To cancel your order, please contact us immediately with your order details:
📧 Email: dilipk3.dp82@gmail.com
📞 Phone: +91 63520 95759
3. Refund for Canceled Orders
- If the order is canceled successfully before shipment, a full refund will be processed.
- Refunds will be issued to the original payment method within 5–7 business days.
4. Cancellation by Company
HOISCI Organic Pvt. Ltd. reserves the right to cancel any order due to:
- Product unavailability
- Payment issues
- Incorrect pricing or product information
- Suspected fraudulent activity
In such cases, customers will be notified and a full refund will be processed.
5. Changes to Orders
If you wish to modify your order (address, product, quantity), please contact us within 12 hours of placing the order.
6. Contact Us
For any cancellation-related queries, feel free to reach out:
HOISCI Organic Pvt. Ltd.
Rohna, Rasra, Ballia, Uttar Pradesh – 221712
📧 dilipk3.dp82@gmail.com
📞 +91 63520 95759
We appreciate your understanding and support.